Privacy Policy

Last updated: September 2026

Who we are

Beyond Borders Global Foundation is a humanitarian organisation based in Canada. This policy explains what personal information we collect through bbglobalfoundation.com, how we use it, and the choices you have. You can reach us at info@bbglobalfoundation.com.

Information we collect

We collect the information you give us directly. This includes your name, email address, postal address, phone number and donation amount when you donate, and your name, email address, phone number and message when you use our contact form. We also collect basic technical information such as your browser type, device and pages visited.

Payment information

Donations are processed by Donorbox and its payment providers. Your card details are entered on their secure systems. We never see or store your full card number. Please review the privacy policies of Donorbox and the payment provider you choose for details of how they handle your information.

How we use your information

We use your information to process donations and send confirmations, to respond to your enquiries, to keep records required for accounting and reporting, to send updates about our work if you have asked to receive them, and to improve our website.

Sharing your information

We do not sell or rent your personal information. We share it only with service providers who help us operate the website and process donations, and only to the extent they need it, or where we are required to do so by law.

Cookies

Our website uses cookies to keep the site working properly and to understand how visitors use it. You can block or delete cookies in your browser settings. Some parts of the site may not work as expected if you do.

Keeping your information

We keep donation records for as long as we are required to for accounting and reporting purposes, and other information for as long as it is needed for the purpose it was collected.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You can unsubscribe from our updates at any time using the link in our emails or by contacting us. To make a request, email info@bbglobalfoundation.com.

Security

We take reasonable steps to protect the information we hold. No website or online service can be completely secure, so we cannot guarantee absolute security.

Children

Our website is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

If you have any questions about this policy or about how we handle your information, email us at info@bbglobalfoundation.com.